Accessing WiseWand customer support 🦉
WiseWand customer support is accessible via a widget located at the bottom right of your screen. For an optimal experience, here are some essential points to know:
Important preliminary setup ⚙️
If you use an ad blocker (like AdBlock) or the Brave browser, you will first need to:
Temporarily disable your ad blocker
On Brave: disable shields for the WiseWand.ai site
Using our intelligent customer support 🤖
Once the widget is accessible, you have several options:
Conversation with our AI assistant:
Ask your questions directly
Get instant answers based on our documentation
Receive relevant suggestions
Human support 👥:
For more complex questions
Available if AI cannot answer your request
Personalized support
Help center and documentation 📚
Our help center contains:
Detailed articles
Video tutorials
Step-by-step guides
A search function to quickly find answers
Conversation history 💬
You can easily find:
Your previous conversations
Answers already received
Proposed solutions
Need additional help? 🆘
If you can't find the answer to your question:
Open a new chat
Clearly describe your problem
Our team will take over if AI cannot respond
At WiseWand 🦉, we're here to help you every step of the way!